How often will the customer be contacted and informed of their progress?
Every 60 days, each customer’s file will be reviewed. Based on the documentation received from the customer during that period of time, (credit report updates and letters from creditors), a new set of dispute letters will be generated and forwarded to the customer to review and sign. Along with the new dispute letters, the customer will receive a status update report showing the progress and deletion of any accounts to date. Customers can also access United Credit online at www.united-credit.org for an up-to-date account status.
