How often will I receive my eBranch Alerts?
eBranch will automatically perform a check once a day to determine if any of your alert criteria have been met at approximately 8:00 a.m. If so, eBranch will send out an alert to your preferred method of contact. However, you could potentially receive multiple alerts throughout the day. Alerts can also be triggered during the time that you log into the eBranch system. So, if you have an alert that checks to see if your balance falls below a threshold, you could potentially receive this alert a few times during the day depending on the number of times you sign into the eBranch system. Please note that alerts will not be sent between the hours of 8:00 p.m. and 8:00 a.m.
