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How often should an insurance company review the database supplied by the CSLN?

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How often should an insurance company review the database supplied by the CSLN?

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Insurance companies are encouraged to query the CSLN database as early as possible in the claims process, but not later than 30 days before a claim settlement. As an alternative, insurance companies can conduct electronic interfaces with . The interface matches past due and overdue child support obligor files on the CSLN database with insurance claim information maintained by ISO. This more easily identifies potential assets available for collection by child support enforcement authorities. This new interface makes interaction with your company much less intrusive. The ISO interface allows the CSLN web site and/or child support enforcement authorities to alert your company (by e-mail, fax or mail) of only those claims that your company has registered with ISO that have matched our past due and overdue obligor files. The CSLN/ISO processing option focuses work efforts on only those claimants that actually require child support enforcement activity.

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