How often is new mail checked?
A check for new mail happens automatically when looking at the Main page or the Mail page. By default, the check for new email happens when you first login and then every 30 minutes after that. If you would like to check for new email more often, click Preferences at the top of the page and then click the Global tab. Change the value of “New mail check” and click the Update Preferences button. You may always perform a check by hand by clicking Mail at the top of the page and then clicking Refresh. By default, most programs check for new mail every 30 minutes. If you change the checking interval, please set it to at least 5 minutes or longer.