How often can people access Basic Needs Services, and what is the average amount of assistance?
• For the two major Basic Needs Services providers in Travis County (Caritas and Travis County Health & Human Services Department), clients are only eligible for services once every 12 months. The average amount of rent and utility assistance provided is approximately $150 to $200 per family. • Income eligibility guidelines for the Travis County program are generally 50% of poverty (an annual income of $9,050 for a family of four). Exceptions are made for the elderly and disabled. Caritas serves those with incomes up to 100% of poverty ($18,100 for a family of four).
