How much will RCP Conversation Analysis save?
Organisations that review all conversations: Only reviewing conversations in the “QUERY” or “DEAL” categories could achieve the same missed deal detection rate but would reduce Back Office workload by an amazing 77%. Alternatively the “NO DEAL” category is subdivided into deal probability, there is a diminishing effort to deal detection rate as the Back Office checks conversations that are assigned lower probability. The organisation can choose the level of probability they are comfortable to reject. Organisations that sometimes need to review a backlog of conversations: RCP Conversation Analysis can order the conversation by the probability of it containing a deal, (e.g. 99% for textbook agreed trades, 1% for broadcast messages). When a backlog occurs missed trades can still be identified and actioned quickly reducing cost and risk. Organisations that do not review any conversations: Due to the large costs associated with checking all conversations, some organisations have chosen to t
