How much transaction history is kept online for access, if necessary?
As many years as you wish to keep available and is practical. Three years is ordinarily adequate for most companies for use in comparative analysis or for search of member history for re-enrollment. It was mentioned earlier that all transaction data is archived to tape as an ordinary and regular system function. This enables rapid and accurate restore and restart procedures for assured continuity of operation. Short cycle safety measures are built-into the TeleCLAIM processors. Each keeps at least several days or month-to-date history in the event any one of the processors has a catastrophic failure that prevents recovery of data.
