How much support time do I receive when I purchase ManagementPRO?
Initial Telephone Training is conducted soon after you are set up with the ManagementPRO. In a one hour joint session you sign on to ManagementPRO from your computer while a Chameleon customer service representative walks you through the system. You’ll learn how to log on and off, and the basics of working with the ManagementPRO screens. Formal Telephone Training sessions — based on a training plan you create with your Chameleon customer service representative — begin shortly after your setup is complete. In these sessions for you and your staff, lasting approximately 45 minutes each, our representatives ensure that you quickly become comfortable with common tasks. We conduct as many training sessions as necessary to help you become productive immediately. Ongoing Telephone Support is available whenever you have a question about ManagementPRO s features. Many times, we ll be able to answer your question right on the spot. If you leave a message, our goal is to return your call within 2
