How much space is required for an hour of call recordings?
Call recordings can be stored in any reachable location on the network, generally the workstations are set to store the recordings on a server share that all GoldMine users can access, this enables the linked recordings to be accessed from any GoldMine workstation by any user with appropriate rights. The size of the files generated is approximately 100kb per minute (6Mb per hour). Because each recording has a unique file name, recordings can safely be archived to tape (or other backup device) periodically and retrieved by exact file name at a later date if necessary. The link that is created on the Links tab of the GoldMine record will include the path you specify in the configuration of the product.
