How much notice is needed for cancelations?
The cancelation time depends on the type of service booked. For dog walking services cancelation is recommended at least 24hours in advance or by the evening before but will be accepted up to 9am the day of service. Any cancelation received after this point will result in the full visit charge. For vacation sitting services (pet sitting visits/overnight sitting/in-home boarding, etc…) a 48 hour notice is required. Anything less than 48hrs will result in the forfeiture of your deposit (50%). Q.Do I contact my sitter or the office for future reservations? All reservations must be made through the office email (furryfellaspetsitting@yahoo.com) or phone (401)374-2230. In-home boarding reservations for current clients can be made via the office or by contacting the In-home care sitters. All NEW clients must schedule through the office to get set up. Q.How am I billed and when is it due? For all vacation sitting services 50% of the balance is required to hold your reservation. We reserve t