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How much history will be displayed with respect to medical and dental claims for each family member?

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How much history will be displayed with respect to medical and dental claims for each family member?

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10

Both medical and dental claims data displayed will include three months prior and after the “As Of” search date you entered. For example, if you look for claims using an “As Of” search date of May 1, 2002, Online Services will display claims information from February 1, 2002 to July 1, 2002. Q: Why do I not see the medical and dental claims tabs for all family members associated with my policy? A: State and federal laws regulate the information you will be able to view online. Access to claims information is granted as follows: • If you are a health plan SUBSCRIBER, you will not have access to either claims tabs for your spouse or any dependents over the age of 18. Full access will be granted to this when reviewing your information and that of any dependents under the age of 18. • If you are a health plan SPOUSE, you will not have access to any claims information regarding the subscriber or any dependents over the age of 18. • If you are a health plan DEPENDENT OVER THE AGE OF 18, you

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