How much experience with IT technology/web applications or Commercial Off-the-Shelf (COTS) products do I need?
A great business analyst is someone who relies on a combination of interpersonal skills and formal modeling and analysis techniques. It helps if you have some knowledge of the business functional area, but if you also have a good grasp of business analysis techniques, you are likely to do a better job of eliciting, documenting, validating and communicating requirements. You will be more valuable to the organization than if you relied on your business knowledge alone.
