How much does it cost us to deal with requests under the Freedom of Information and Protection of Privacy Act?
There may be a misperception that requests made of the College under the Freedom of Information and Protection of Privacy Act only requires the photocopying of documents by College staff. Most of the requests that the College receives are for copies of records related to complaints. Given the confidential nature of many of those documents, and the various provisions of the Freedom of Information and Protection of Privacy Act that have to be applied, not only in relation to each document but also in relation to lines and sentences within each document, such requests are a considerable resource cost to the College. Most of these complaint files are complex and extensive.
