How much does a call accounting or telemanagement system cost?
Industry prices range from under $1,000 for a small PC-based call accounting package to well over $200,000 for a complete suite of client-server telemanagement applications. Pricing will depend upon the number of applications you purchase and the computer platform you choose. Single-site, single-user, PC-based products are at the low end of the price range. These systems often have very limited installation, support and training options. Full featured, multi-site client/server telemanagement products are at the high end of the price range. Customized modifications, additional training requirements and the clean-up and consolidation of existing disparate systems can sometimes double the cost of a large system. Pacific Telematics’ focus is on the larger telemanagement installations and our system pricing is not based upon call volume. Larger sites do require larger and more expensive computer hardware to efficiently run the required software.
