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How may I register a comment or complaint about the visa application process?

April 26, 2017application comment complaint process REGISTER Visa

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How may I register a comment or complaint about the visa application process?

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The U.S. Embassy actively strives to ensure that all visa applicants receive courteous, efficient and consistent treatment. Customer service is very important to us. If you have a comment or complaint about your experience at the U.S. Embassy, please send us an email at consularkuwaitm@state.gov. We will promptly investigate your concerns and take corrective action, if necessary.