How many times can I download a product I’ve ordered?
You are permitted two (2) re-deliveries (i.e. 3 total downloads) of each digital order previously downloaded by you. Note only the whole download order can be redelivered – individual items within that download order are not able to be selected for re-delivery. e.g. If you order an MP3 album and video file at the same time, you may be delivered all items in a single ZIP on a single download order link. You will only be able to download this full ZIP package a total of 3 times. After these 3 permitted downloads of the digital order, the download link will no longer work. Only once you have successfully downloaded the ZIP package will 1 of your permitted downloads be counted. If the download crashes part way through it will not be counted.
