How many sessions can be scheduled? Is there any cost for the services provided?
The EAP provides short term counselling which is “client centered”, at no cost to the employee or family member. This means that our service delivery responds to the employee’s needs by being both flexible and comprehensive, in response to the intensity, severity and complexity of the presenting issues. If an individual has long term issues or requires specialized services (e.g. for addictions), the FGI counsellor carefully assesses the needs of the client, then refers the individual or family member to an appropriate community professional or agency. The employee may have some responsibility to pay for the community resources or to use extended benefits to cover the costs of the services they are referred to. The counsellor attempts to match the client with the most appropriate and cost effective resource with the shortest waiting period.
