How many regional managers work for TruGreen-ChemLawn?
A. Fifteen in three divisions East, Midwest and the South. There are 15 regions around the country representing about 15 to 20 branches; five regions per division. We have very low turnover in the branch and regional ranks. Branch manager turnover is less than 10 percent. Region manager turnover is less than 5 percent. We haven t had any division turnover. We have a company philosophy: Consistency leads to predictability leads to profitability. And you can t achieve that without continuity. On average, our branch and region management have in excess of 12 years industry experience. That allows us to push decisions further into the field. That s been part of the philosophy and the success of the company. Every acquisition we ve ever completed resulted in representation in our management ranks. We have taken the attitude that new blood coming in keeps us fresh and creative. And the operating strategy at the branch level is a potpourri of every best idea any one of these companies ever ha
