How many positive response attempts is an operator required to make to an excavator in order to satisfy the requirements in §18.3(b)?
The operator must provide a positive response per §18.5(a). The operator should make sure that the attempt is fully documented so that if and when an excavator makes a second call, as required, that the operator can prove that a positive response was attempted on the first call and another positive response was made for the second call (§18.5(b)). (Fully documented means: phone or fax number dialed, or email address used; the time and date of the positive response; and confirmation that the positive response was successful. If it was not successful, document what the problem was in making the positive response (busy signal, wrong number, etc.).
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