How many people support this effort, and are they active duty military personnel?
One Department of Defense (DOD) Civilian from the NORAD Public Affairs staff is assigned to manage the program. In addition, almost 1,250 Canadian and American uniformed personnel – Air Force, Army, Navy, and Marines, as well as DOD civilian and their families and friends – volunteer their time on Christmas Eve to answer the thousands of phone calls and emails that flood in from around the world.
