Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

How many people can an agent chat with simultaneously?

April 26, 2017agent chat people simultaneously

0

Posted

How many people can an agent chat with simultaneously?

1 Answer

0

Posted

One of our trained professional agents can usually chat with 3-4 people simultaneously, depending upon how fast the customers who are chatting can type and how complex the issues are that are being discussed.