How many mailboxes can e-FAQ monitor?
e-FAQ can potentially monitor hundreds of mailboxes using multiple e-FAQ servers. The number of mailboxes that a single e-FAQ server can service is typically a function of processor speed, memory, the number of records in a FAQ database, and the ongoing volume of email inquiries for each mailbox processed by the e-FAQ server. It is recommended that organizations consider using multiple mailboxes and multiple servers so that the answers related to a particular set of questions can be simply and logically organized and efficiently processed.