How many engineers does the current HPC vendor have on-site? Does the current HPC vendor have any other support personnel for the current system?
There are two engineers on site. One is solely responsible for system software issues. The second is responsible for hardware support and software issues. Both engage in some user support (although FSL has a GFE user support organization composed of 3 software engineers). In addition, the incumbent has a project manager who is on-site between 25% and 50% of the time.
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- How many engineers does the current HPC vendor have on-site? Does the current HPC vendor have any other support personnel for the current system?
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