How long will it take to process my application for Housing Benefit and/or Council Tax Benefit?
We try to process your claim as quickly as possible. Your claim may take longer if we have had to request further information or there is a considerable amount of post received within the office. However, if we are aware of eviction proceedings against you then we will try our best to prioritise your application. Best Value Performance Indicators measure our average processing times and we publish these each month on our website.