How long will it take SERS to process my refund payment and/or rollover?
Allow six to eight weeks to receive your refund. Before SERS can issue your refund, your employer must process your final payroll and certify any debt you have to your employer. After all information is received by SERS, your refund is processed for payment. Checks are printed by the State Treasury and mailed directly to you and/or your financial institution. Incomplete or improperly completed forms delay the processing of your refund or rollover. SERS cannot disclose information regarding your refund to your accountant or financial advisor without written authorization from you.
