How long will a meter reader continue to read my new electric smart meter?
For quality assurance purposes, after the initial installation, a meter reader will continue to read your meter for billing until the new meter has been confirmed it’s reading reliably in our system. This may take up to three months. While we are transitioning from a meter reader-based process to an automated process there’s still a chance “reading” errors can occur. Our experience so far is that there’s a much smaller error rate with our automated process than with our manual meter reads. As we correct any errors that happen during the transition, we’ll continue to see an improvement in meter reading accuracy.
