How long will a claim take to finalise?
This depends on the type of claim, extent of damage, and the quality of information provided. We ask our clients to provide as much information as possible at the beginning of a claim to prevent any delays. Different insurance companies have different procedures for handling claims but are required to comply with the timelines stated in the General Insurance Code of Practice. We also have a high expectation that our client’s claims are actioned and processed within a reasonable timeframe.
