How long should I wait before contacting the Medicare carrier to check on the status of a claim?
(Revised 07/21/10) WPS Medicare processes most claims within 30 days of receipt; however, if we need to develop for additional information from you or your provider, it may take longer. To check the status of a claim at any time, please contact the Beneficiary Contact Center at 1-800-Medicare. If you are not due a payment check from Medicare, your Medicare Summary Notices (MSNs) will be mailed to you on a quarterly basis (every 90 days). You will no longer receive a monthly statement in the mail for these types of MSNs. If you do not receive your MSNs timely, please contact the Beneficiary Contact Center at 1-800-Medicare.
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