How long should a pair of shoes last?
There is no exact answer to this question. The lifespan of any footwear is dependent on the care they are given and the activities they are subjected to. Invariably with children’s shoes the vast majority will become outgrown before they become outworn. However, for the purposes of our returns policy we define the acceptable period of time for children’s shoes to remain in good condition as three months. This means that shoes cannot be returned to us as “faulty” after 3 months as we would automatically deem the fault to be due to normal wear and tear. Your statutory rights are unaffected.
