How long may I keep the Xytex dry shipper?
A. Xytex makes arrangements for pick-up of the dry shipper on the eighth day after it was shipped from Xytex. The shipper should be sealed in the original shipping box and the return shipping label, found in the Physician Packet, applied to the outside surface of the box. A rental fee of $25 daily applies to any dry shipper kept beyond the pick up date. Given notice, Xytex will work with your office to alleviate extenuating circumstances. Xytex holds the physician, not the patient, financially responsible for any dry shipper damaged after its receipt. It is therefore essential to notify Xytex of any evidence of damage (“Handling a Semen Shipment”). Also, Xytex will hold the physician responsible for any dry shipper not returned.
