How long is the Warranty on my new Wintec Saddle?
Bates Australia guarantee the Wintec range of saddles for a period of two years against faulty materials, or workmanship. Further, the Elastiflex tree in your saddle is guaranteed against breakage for the lifetime of the saddle deemed to be 10 years* (5 years for the Wintec Western saddle). The CAIR® air panels are guaranteed for a period of five years. The warranty on a Wintec saddle and its components are subject to use under normal conditions. The warranty card should be retained by the purchaser, along with the original receipt as the retailer will require it should warranty work be required. Saddles which require a repair under warranty should ideally be returned to the store from which they were purchased or your nearest stockist. Associated transport costs are the owner’s responsibility. * N.B. Some Countries have specific legislation relating to manufacturers warranties on new products, in this instance the 10 years would supersede lifetime in relation to a breakage of the Elas
