How long is the warrantee period?
Depending on the dealer, this could be anywhere from thirty days to one year. What is the current cost of a maintenance agreement? While no one can guarantee the cost of future services, you can probably get a commitment on the first year, if you agree to pick up a maintenance agreement when the warrantee expires. What is not covered under the warrantee / maintenance agreement? What are the charges? This will typically include things like abuse, neglect, accidental damage. Most dealers define the hours for covered support. Other services not likely to be covered include major (or minor, in some cases) menu revisions, equipment relocation, etc. This is the time to find out exactly what is – and is not covered. Not after you’ve bought your system. During the warrantee / maintenance agreement, what types of support are provided free of additional charges, and what are the hours? Are services limited to so many calls or so many hours per month? Phone Support – is it free? What are the hour
