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How long is the waiting period before I am able to file a claim for a lost, damaged, misdelivered or tampered package?

April 26, 2017able claim damaged file Lost misdelivered package period tampered waiting

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How long is the waiting period before I am able to file a claim for a lost, damaged, misdelivered or tampered package?

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If your order was damaged, misdelivered or tampered with while in transit, please contact Customer Service within 3 business days of delivery. If your order was lost while in transit, please contact Customer Service within 7 business days of not receiving your order.

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If your order was damaged, misdelivered, or tampered with while in transit, please contact Customer Service within 3 business days of delivery. If your order was lost while in transit, please contact Customer Service within 3 business days of not receiving your order. The claim process will take 8-10 business days to be resolved and a new item reshipped to you or the money refunded back.