How long is the process of the second medical opinion?
As soon as all the relevant and crucial medical records are fully submitted to AXA Assistance medical staff, AXA Assistance medical staffs will inform you the anticipated turnaround time based on the complexity of your medical condition and medical urgency of the second medical opinion requested. The turn around time for each case will not exceed beyond 15 business days, but generally ranging from 5 to 10 business days. Our medical staffs will contact you when the second medical report is ready to be delivered to you in your preferred method – email, fax, mail or by courier**. ** The cost of any courier service for the transfer of your medical records and the second medical opinion report will incur a charge to you.
