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How long is the Hardware Warranty coverage for my HEROware appliance?

April 26, 2017appliance coverage hardware heroware warranty

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How long is the Hardware Warranty coverage for my HEROware appliance?

2 Answers

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A. Warranty Support called “HEROware Protection Plan” is the initial support coverage that must be purchased with your new HERO appliance product. The terms of the initial support contract run for one year, which provides for technical support, software and firmware updates, hardware replacement and more. Please contact your partner for additional years support.

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A. Warranty Support called “HEROware Protection Plan” is the initial support coverage that must be purchased with your new HERO appliance product. The terms of the initial support contract run for two years, which provides for technical support, software and firmware updates, hardware replacement and more. Please contact your partner for additional years support.