How long has Ulster Bank Anytime been in existence?
Ulster Bank launched its internet banking service 10 years ago and we were the first bank in Northern Ireland to do so. Since then the service has changed a lot and our customers have taken hold of it. One in five now go online to do their banking and it’s growing every week. Our customer research tells us that they really like it and find it easy to use. Do you have any plans to further develop the offering? Absolutely. Anytime is a service that is always improving as we respond to the needs of our customers. One of our latest additions is a free tool which customers can use to help plan their savings. The customer sets up an online savings goal and they can track their progress when they log in. Thousands of customers have set themselves some interesting savings goals. What numbers of customers are using Anytime now and how has usage changed in the past few years? Over 50,000 new customers have signed up so far this year and the numbers are rising weekly. Customers have told us the s
