How long from order to implementation and what is the installation and training process?
Typically, from purchase order to implementation is 45 days. We have been known to decrease this time to as little as 2 weeks depending on product availability. The installation process is very straightforward. Upon receipt of a purchase order, you will receive an Implementation Checklist to fill out. We then will review that implementation checklist and arrange an install date. The servers will be shipped to your location. We will then arrive and install the servers, cables and software applications. During our visit we will also conduct onsite training for all of your staff that needs it. We also have remote virtual training classes for down the road when new employees need to be trained or new departments begin using the solutions. This is part of our support contract services.
