How long does the handling take when hotel manager use them?
Most responses are posted within 48 hours. Do you have any numbers regarding hotels who actively ask their guests to post reviews? We have no figures but just as establishments might have said “if you have a good time tell your friends”, they now say “if you have had a good time tell the world using TripAdvisor.” Do you have more information about their experiences asking guests to post reviews? A very good expample is the Huntingtower Lodge in Scotland. (They activley ask guests to rate them and link from their site to the review at TripAdvisor. For each customer review they will plant a tree. See their site here.) We also know of a hotel that not only asked guest to post positive reviews if they have had a good time – nothing wrong with that – but also provided them with photos which was a bit naughty. How do you tackle the multi-language issue? We have sites in German, French, Spanish as well as US and UK language and will expand this in response to demand. What’s your view on the t
