How long does the backup battery last?
The average battery life is 1-4 years, but can vary depending on certain conditions such as the average temperature of the environment where it is located. Other factors may also affect battery life. • What should I do if the battery fails? There is a limited warranty on the battery. You can call the Verizon Fiber Solutions Center at the number listed on your bill for more information. Should you need to purchase a replacement battery, they can be found at major electronics outlets and home improvement stores. • In the event of a power failure, how long will the battery power my Optical Network Terminal (ONT)? The battery provides approximately four hours of back-up power for voice services. • Can I use my DSL modem, router or cable modem with my Verizon FiOS Internet Service for Business? No. At this time you need to use a broadband router provided by Verizon Online that has been approved to work specifically with Verizon FiOS Internet Service for Business. Your router also contains s