How long does it typically take for a paper claim to show up in the DDE and PTN systems for a claim status inquiry?
It takes a few days (usually less than five) from the time you submit a paper claim before it shows up in the DDE and PTN systems. If the 277 Response indicates a “pending” status, this may mean that the claim contains an error (which may lead to claim denial), or it may simply mean that processing of the claim has been temporarily paused so that the claim can be reviewed by an examiner. Note that the response time for the DDE and PTN claim status responses is only a few seconds.
Related Questions
- What should I do if I get an error message when I try to transmit my NPI in an eligibility, claim status inquiry, referral or precertification transaction?
- Does the NPI replace the tax ID number on eligibility, claim status inquiry, referral and precertification transactions?
- How long does it typically take for a paper claim to show up in the DDE and PTN systems for a claim status inquiry?
