How long does it take to repair faulty lights?
Urgent repairs are undertaken within 24 hours, whereas others take seven days or 30 days depending on the nature of the fault and location of the light. Exposed electrical wires will be made safe within one hour whereas a new lantern will take up to seven days. A lamppost that has been knocked down by a vehicle may take 30 working days to replace. The council does not supply the power to lampposts and the power supplier may not be able to energise newly-installed lampposts until several days after they have been installed by the council’s street lighting contractor. You can report a street lighting problems online.
