How long does it take to process an EEO complaint?
The informal counseling period lasts 30 days. The counselor will and must explain other options. The timeframe for processing a formal complaint begins when a complaint is filed until the complaint is resolved or all appeal rights have been exhausted. If there is insufficient information available, or special circumstances or accommodations are involved, some cases may take more than the established timeframe to reach an agreement or final decision. 11.
