How long does it take to obtain my registration code after I purchase a product online by credit card?
After we receive your online credit card order, it may take up to several hours to authorize your transaction. As soon as your charge is authorized, you will receive an authorization e-mail with your Tracking ID# as well as instructions on how to obtain the full registered version the product you ordered. It is important that the customer check his or her email to obtain the charge authorization and instructions. To view an actual example of a post order message, please click here. In the unlikely event that your credit card is declined, you will receive an e-mail stating the reason. If you do not receive any e-mail within 24 hours – there may be a problem with your order. In that case, kindly contact RegSoft Customer Service with your name, Tracking ID# and the approximate date and time of your order to obtain the status of your order.
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