How long does it take for support emails to get answered?
• We try our very best to answer all support emails within 24 hours. But at times, due to high volume of emails it may take up to 48 hours. And our hours of operation our Mon-Fri 8:00 A.M to 5:00 P.M EST time. So any support emails sent outside of our normal business hours may take longer to get a reply.