How long does it take for new Comverge Clean Energy Network California participants to get full access to their software account?
Typically, new Comverge Clean Energy Network California participants can access their account just 10 days after their enrollment in Clean Energy Network California is finalized. During this time, Comverge completes and tests hardware installation, populates the data base, creates user ID and password, customizes labels, establishes access hierarchies, and provides web-based training. If data is obtained from the ESP/MDSP or equipment needs to be installed by them, timelines for these companies may take longer.