How long does it take for my points to show up online after I have made a puchase?
Please allow for up to 3 business days for your points to be added to your points balance online. However, if you have just signed up for the True Value Rewards program, allow for 4 weeks after your sign up date before your points will show up on Truevalue.com. This is the time it takes for True Value to process your application. If you are having problems viewing your points online, please email: customer-service@truevaluerewards.com.