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How long does insurance take to approve or deny gastric bypass?

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How long does insurance take to approve or deny gastric bypass?

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I’ve been going through the process of getting gastric bypass for a while now. I did all the criteria that insurance asks for and I finally sent it in to my insurance for an answer. I’ve been waiting almost 11 weeks and keep calling week by week to get an answer and they still haven’t approved or denied it. Is this normal? I just don’t know what to do anymore. Thanks for your help!

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