How long does an RAF customization project typically last?
JC: Most customization projects take between four and six months. We begin with a strategy/planning session, and then move on to the development, implementation and training phases. Once customizations are complete and the firm’s technical professionals are fully trained on the new features and enhancements, the customizations go “live” firm-wide. TE: What motivates firms to replace their current reporting solution with RAF? JC: Many firms use an Excel reporting package, or a smaller scale solution with limited capabilities. As a fully customizable and flexible solution, RAF can be customized to meet the needs of any firm. TE: How do RAF customizations directly benefit professional services firms? JC: The RAF data warehouse can be modified to fit the specific structure and requirements of any firm. Customized reports enable firm management to make decisions more quickly, based on up-to-date, accurate information. The RAF dashboard is also customizable. For example, firms looking to con