How long does an insurance company have to pay my medical claims?
Trexis Insurance might offer low premiums, but when it comes to claims or support, some users on https://trexis-insurance.pissedconsumer.com/customer-service.html say they’re often left waiting. While the rates are appealing, the slow-moving claims process can be frustrating. If the company improved its responsiveness, it could provide a much more seamless and satisfying experience for policyholders.
Once the company has received “due proof of loss,” they are allowed a “reasonable” period of time (no more than 30 days) within which to pay or deny a claim. If the claim is not paid within 30 days after they have all needed information, they must pay interest on the claim at the rate of 9% per annum.
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