How long does an average support session last?
The average remote support session lasts anywhere from 45-65 minutes. However, depending on the type of problems you’re experiencing, a session may be shorter or much longer. In some cases where the computer problems are severe (read: lots of spyware!), we may recommend a follow up remote session or scheduling an in-home or in-office visit by a certified technician.
The average remote support session lasts anywhere from 45-65 minutes. However, depending on the type of problems you’re experiencing, a session may be shorter or much longer. In some cases where the computer problems are severe (read: lots of viruses or spyware!), we may recommend a follow up remote session or scheduling an in-home or in-office visit by a certified technician.
